Next-Gen Engagement: Leveraging Technology for Delight and Loyalty

Next-Gen Engagement: Leveraging Technology for Delight and Loyalty

Next-Gen Engagement: Leveraging Technology for Delight and Loyalty

Transform your customer support with intelligent, omnichannel

solutions. By integrating AI-powered chatbots, sentiment analytics,

and automated workflows, we deliver fast, personalized service across voice, chat, email, and social media.

Transform your customer support with intelligent, omnichannel

solutions. By integrating AI-powered chatbots, sentiment analytics,

and automated workflows, we deliver fast, personalized service

across voice, chat, email, and social media.

Transform your customer support with intelligent, omnichannel solutions. By integrating AI-powered chatbots, sentiment analytics, and automated workflows, we

deliver fast, personalized service across voice, chat, email, and social media.

Transform your customer support with intelligent, omnichannel solutions. By integrating AI-powered chatbots, sentiment analytics, and automated workflows, we deliver fast, personalized service across voice, chat, email, and social media.

Consult Our Experts

Unlock Your Industry's Future

89%

Omnichannel Support - 89% of your competitors offer omnichannel support. We help you exceed their capabilities

76%

AI Investment Plans - 76% plan AI investment increases. We help you implement AI that actually improves customer satisfaction

92%

AI Satisfaction Rate - Our AI-powered customer solutions achieve 92% satisfaction rates

Transforming Customer Care: Our CXTech Services

Transforming Customer Care:
Our CXTech Services

Transforming Customer Care:
Our CXTech Services

AI-Driven Conversational Agents

AI-Driven

Conversational Agents

AI-Driven

Conversational Agents

Deploy NLP-powered bots that understand intent, resolve routine queries, and seamlessly escalate complex issues to human agents.

Unified Omnichannel Hub

Unified

Omnichannel Hub

Unified

Omnichannel Hub

Consolidate interactions from phone, chat, email, and social media in a single interface -ensuring context continuity and

rapid responses.

Consolidate interactions from phone, chat, email, and social media in a single interface - ensuring context continuity and rapid responses.

Consolidate interactions from phone, chat, email, and social media in a single interface - ensuring context continuity and rapid responses.

Consolidate interactions from phone, chat, email, and social media in a single interface ensuring context continuity and rapid responses.

Sentiment and Emotion Analytics

Sentiment and

Emotion Analytics

Sentiment and

Emotion Analytics

Analyze tone, pace, and word choice

in real time to gauge customer satisfaction enabling proactive outreach for at

risk cases.

Analyze tone, pace, and word choice

in real time to gauge customer satisfaction enabling proactive outreach for at risk cases.

Analyze tone, pace, and word choice in real time to gauge customer satisfaction enabling proactive outreach for at

risk cases.

Analyze tone, pace, and word choice in real time to gauge customer satisfaction enabling proactive outreach for at risk cases.

Innovation in Action: CXTech Capabilities

Innovation in Action:
CXTech Capabilities

Proactive Outbound Notifications

Automated alerts for delays, renewals, and upsell opportunities via SMS, email, or in-app messages anticipating customer needs proactively.

Highlights:

Enhances transparency

Drives additional revenue

Reduces inbound queries

Voice-to-Text Transcription and Coaching

Real-time speech analytics transcribe calls, flag compliance risks, and provide on-the-fly agent guidance for improved customer service quality.

Real-time speech analytics transcribe calls, flag compliance risks, and provide

on-the-fly agent guidance.

Highlights:

Improves quality assurance

Speeds up training

Mitigates regulatory exposure

Intelligent Escalation Paths

Chatbot-to-agent handoff preserves full conversation history and sentiment context, ensuring smooth transitions and maintaining customer satisfaction.

Chatbot-to-agent handoff preserves full conversation history and sentiment context ensuring smooth transitions.

Highlights:

Increases first-contact resolution

Minimizes customer effort

Strengthens agent productivity

Virtual Customer Communities

AI-moderated forums surface peer solutions and product feedback fostering brand advocacy.

Highlights:

Lowers support costs

Amplifies customer voice

Generates actionable insights

Generates actionable insights


Proactive Outbound Notifications

Automated alerts for delays, renewals, and upsell opportunities via SMS, email, or in-app messages anticipating customer needs

Highlights:

Enhances transparency

Drives additional revenue

Reduces inbound queries

Voice-to-Text Transcription and Coaching

Real-time speech analytics transcribe calls, flag compliance risks, and provide on-the-fly agent guidance.

Highlights:

Improves quality assurance

Speeds up training

Mitigates regulatory exposure

Intelligent Escalation Paths

Chatbot-to-agent handoff preserves full conversation history and sentiment context ensuring smooth transitions.

Highlights:

Increases first-contact resolution

Minimizes customer effort

Strengthens agent productivity

Virtual Customer Communities

AI-moderated forums surface peer solutions and product feedbackfostering brand advocacy.

Highlights:

Lowers support costs

Amplifies customer voice

Generates actionable insights

Real-Time Multilingual Support

Integrate AI-based language translation into live chats, emails, and voice calls to support customers across geographies.

Highlights:

Expands global reach

Enhances customer inclusivity

Reduces language-based support friction

Reduces language-based

support friction

Reduces language-based

support friction

Reduces language-based

support friction

AI-Powered Churn Prediction

Use predictive analytics identifying at-risk customers based on behavior patterns-triggering retention strategies.

Highlights:

Prevents customer attrition

Enables personalized campaigns

Increases customer lifetime value

Increases customer lifetime value


Increases customer lifetime value


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WHY CHOOSE US

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WHY CHOOSE US

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WHY CHOOSE US

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WHY CHOOSE US

We Turn Support Costs Into Revenue Drivers 

Most customer service platforms treat support as a cost center. We design solutions that turn every customer interaction into a retention and upsell opportunity. Our AI doesn't just route calls - it identifies expansion opportunities and flags at-risk accounts. Companies using our platforms see significantly higher customer lifetime value because every touchpoint becomes a chance to strengthen relationships. 

Most customer service platforms treat support as a cost center. We design solutions that turn every customer interaction into a retention and upsell opportunity. Our AI doesn't just route calls - it identifies expansion opportunities and flags at-risk accounts. Companies using our platforms see significantly higher customer lifetime value because every touchpoint becomes a chance to

strengthen relationships. 

Let's Address Your Concerns

01
What does your customer care solution include?
02
Can it handle multiple channels?
03
Is automation possible?
04
Can it improve customer satisfaction?

Let's Address Your Concerns

01
What does your customer care solution include?
02
Can it handle multiple channels?
03
Is automation possible?
04
Can it improve customer satisfaction?

Let's Address Your Concerns

01
What does your customer care solution include?
02
Can it handle multiple channels?
03
Is automation possible?
04
Can it improve customer satisfaction?

Let's Address Your Concerns

01
What does your customer care solution include?
02
Can it handle multiple channels?
03
Is automation possible?
04
Can it improve customer satisfaction?

A Developer First Company

Services

Artificial Intelligence (AI)

Cloud - Native

Solutions Development

IT Security

Mobile Applications

Chatbots

Links

About Ariqt

Our Services

Careers

Contact us

Contact Us

Akersloot, Netherlands.

Galaxy by Auro Realty, Hyderabad, India.

GNEC IIT Roorkee, Greater Noida, India.

+31 618248234

+91 9030752105

netherlands@ariqt.com

india@ariqt.com

©Copyright 2025 Ariqt - All Rights Reserved

Terms and Conditions

Privacy Policy

A Developer First Company

Services

Artificial

Intelligence (AI)

Cloud - Native

Solutions Development

IT Security

Mobile Applications

Chatbots

Links

About Ariqt

Our Services

Careers

Contact us

Contact Us

Akersloot, Netherlands.

Galaxy by

Auro Realty, Hyderabad,

India.

GNEC-I|T Roorkee,
Greater Noida, India.

+31 618248234,

+919030752105

netherlands@

ariqt.com,

india@ariqt.com

©Copyright 2025 Ariqt - All Rights Reserved

Terms and Conditions

Privacy Policy